Support Contracts

Maintenance Contracts

Nexus IT Solutions provides a broad range of customer support and IT maintenance services. Our team understands the level of reliance on computerized systems in modern organizations, and to answer the needs of each customer, we have a broad portfolio of standard service level agreements, from regular support during business hours to 24/7 365 days per year support for mission-critical environments, with optional in-place spare replacement for equipment and remote backup and restore of data.

Our Capabilities and Service Level

With a wide knowledge of both common and uncommon vendor brands, along with years of hands-on experience, we are able to provide service and maintenance for almost any equipment at your site, without compromising quality.

Enterprise-level and medium-sized businesses may benefit from mission-critical SLAs or high-quality support personnel on the basis of a full-time outsourcing model, while for smaller companies Nexus IT Solutions can provide either part-time outsourcing or on-call IT support contracts. 

Either way you can rest assured that your IT assets are in good hands.

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